Software development London

Acknowledgement logo on a rainbow background

For over 20 years our agency and software development company has been creating bespoke, stable, robust, secure, scalable and mission critical software for leading companies and organisations across the UK and beyond.  Work with our London-based team to deliver your digital ambition. Get in touch!

Our skill set includes

  • Business analysis and solutioning, solution architecture, user journey mapping, business process mapping

  • Technology audits, code reviews

  • User interface (UI) design, information architecture, application design

  • Product and service conceptualisation and design

  • MVP development

  • Website and web application development including SaaS applications

  • API definition, design, development & integration (frequently working with legacy, in house and third party systems)

  • Design and development of presentation, orchestration and integration layers

  • Multichannel application development, eg web, mobile, sms, email, voice, chat (live/p2p & automated/AI chatbots)

  • Rapid prototyping

  • Testing (manual and automated)

  • Operations and management including cloud hosting management, end user support

Our reliable high calibre team are experienced at delivering bespoke software using the latest technology.  Our expert software developers bring insight and in-depth technical experience and have an eye for detail, which enables us to deliver high performing business critical custom web and mobile projects.

How we work

  • We work rapidly, cost effectively and efficiently

  • We believe in true long-term partnerships with our clients and are results and delivery oriented. We ensure projects have very clear deliverables and success criteria

  • We can work to various different project management frameworks or methodologies (eg agile, waterfall etc and our project managers / consultants can tailor this to meet your preferred process or way of working)

  • We’re passionate, flexible and easy to get on with.  We are happy to work alongside your existing in-house team and/or your other suppliers

  • We can create completely bespoke applications, develop on existing third party platforms or use a hybrid approach to deliver the final product

  • Having listened to your requirements and current situation we will always recommend the solution we believe makes most overall sense for the stage your business or organisation is currently at

"We've been creating software that powers our client's business for over 20 years" title graphic

Who we’ve worked with

We’ve designed and developed software systems for many businesses and organisations including Avis, MORE TH>N Insurance, Aviva Insurance (Quotemehappy.com), Digital Cinema Media (DCM), Marriott Hotels, Barclays Bank, Lloyds Bank, EDF Energy, Outernet, Centtrip, Rezolve and Navico as well as many startups and not-for-profit projects.   Many of the relationships we build last well over a decade!

We’re also the creators of the Malcolm! Customer Servicing Platform. This is a solution built on our two decades of experience delivering high traffic mission critical customer servicing systems. For some projects using this platform to power elements of the solution can be extremely cost-effective, brings huge efficiency and allows us to deliver even faster.

Get in touch!

To work with us, find out more about bespoke software development, have a chat or ask some questions please contact Tom Jordan via 020 7655 6542 or tom@acknowledgement.co.uk or fill out our contact form.

FAQs

What technologies do you work in?

We primarily work using open source technologies (PHP, Javascript, Laravel framework, React,.js Ember.js, Node.js). Members of the team also have experience in various other languages, systems and enterprise and tech stacks including Drupal, Microsoft etc

Which content management systems do you support?

Recent projects have used Statamic or Ghost.

Which hosting companies do you work with?

Our preferred web hosting is via Amazon Web Services (AWS) but we can also happily work with Azure, Google Cloud or just about any other web hosting provider.  If you prefer to organise the hosting yourselves or host in house that is no problem.

Can you provide training and ongoing support?

Yes we often train people as part of our project deliverables.  This might be training non technical staff on how to use a web based administration system we create or training your technical staff on how to maintain things going forward. We also provide documentation and our responsive team are available for ongoing support.  We are here to support you in everything related to software development.