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"Five star review" title graphic showing someone using a smart phone
28 February 2024

Are online reviews still trusted by consumers?

Thoughts
"Brand" title graphic
27 November 2023

Actions speak louder than words: your brand is what you do, not what you say

Thoughts
Transactional email graphic showing emails flying out of a laptop
21 October 2023

Transforming transactional emails: 10 ways to enhance customer engagement and elevate your brand 📧🔥 📈 🚀

Thoughts
Monitoring web applications
1 October 2023

Guardians of the web galaxy: how best to monitor your web applications

Thoughts
Table-top game pieces standing in a line
15 September 2023

Is it time to productise your service?

Thoughts
Starbucks coffee cup sitting on a table
23 August 2023

It's not the idea, it's the implementation! 10 examples where a non-first mover achieved market dominance simply by doing things better

Thoughts
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